Privacy policy
Last Updated: September 12, 2025
STIR OFFICIAL STORE operates this store and website (including all related information, content, features, tools, products, and services) to provide customers with a curated shopping experience (the “Service”). STIR OFFICIAL STORE is powered by Shopify, which enables us to provide the Service. This Privacy Policy explains how we collect, use, and disclose your personal information when you visit or use the Service, make a purchase or other transaction, or otherwise interact with us. In the event of any conflict between our Terms of Use and this Privacy Policy, this Privacy Policy shall prevail with respect to the collection, processing, and disclosure of personal information.
Please read this Privacy Policy carefully. By accessing or using the Service, you acknowledge that you have read and understood this Privacy Policy and that you agree to the collection, use, and disclosure of your information as described herein.
Personal Information We Collect or Process
The term “personal information” refers to information that identifies or can reasonably be associated with you or another individual. Personal information does not include information collected anonymously or aggregated in a way that cannot identify you. Depending on how you use the Service, your location, and the scope permitted or required by applicable law, we may collect or process the following categories of personal information (including inferences drawn from this information):
・Contact Information: Includes name, address, billing address, shipping address, phone number, and email address.
・Financial Information: Includes credit/debit card details, bank account numbers, payment information, transaction details, payment method, payment verification, and other payment-related information.
・Account Information: Includes username, password, security questions, and various settings.
・Transaction Information: Includes products you viewed, added to cart or wishlist, purchased, returned, exchanged, or canceled, as well as your past transaction history.
・Communications with Us: Includes information contained in your communications with us, such as customer support inquiries.
・Device Information: Includes information about your device, browser, network connection, IP address, and other unique identifiers.
・Usage Information: Includes information about your interactions with the Service (such as how and when you access the Service, and navigation patterns).
Sources of Personal Information
We may collect personal information from the following sources:
・Directly from You: When you create an account, visit or use the Service, contact us, or provide personal information in any other way.
・Automatically through the Service: From your device when you use our products or services, visit our website, or via cookies and similar technologies.
・From Our Service Providers: When we engage vendors to provide certain technologies or collect/process personal information on our behalf.
・From Our Partners or Other Third Parties
How We Use Personal Information
Depending on how you interact with us and the Service you use, we may use your personal information for the following purposes:
・Provision, Customization, and Improvement of the Service: To provide the Service, fulfill contracts, process payments, handle orders, remember preferences and interests, send account-related notifications, process purchases, returns, exchanges, manage accounts, arrange shipping, facilitate returns/exchanges, enable review submissions, and offer personalized shopping experiences based on purchase history. This may include using your personal information to customize and improve the Service.
・Marketing and Advertising: To send marketing, promotional, or advertising communications via email, text message, or mail, or to display online advertisements on the Service or other websites based on past purchases, cart activity, or other service usage.
・Security and Fraud Prevention: To authenticate accounts, ensure secure payment and shopping experiences, detect, investigate, and respond to potential fraud, unauthorized, illegal, dangerous, or malicious activity, protect public safety, and secure the Service. You are responsible for safely managing your account credentials, including username, password, and other access information. We strongly advise against sharing these with others.
・Communication with Customers: To provide timely and effective customer support and maintain business relationships.
・Legal Purposes: To comply with applicable laws, respond to lawful requests from law enforcement or government authorities, participate in or investigate legal proceedings, and enforce our Terms of Use and policies.
Disclosure of Personal Information
In certain circumstances, we may disclose personal information to third parties for legitimate purposes in accordance with this Privacy Policy, including:
・Shopify and Other Vendors: Those providing services on our behalf, such as IT management, payment processing, data analytics, customer support, cloud storage, fulfillment, and shipping.
・Business and Marketing Partners: For delivering advertisements or marketing services, including personalized ads based on your online activities across various sellers or websites via Shopify. These partners use your information according to their privacy policies. Depending on your location, you may have rights to opt out of such targeted advertising.
・With Your Consent: When you instruct, request, or consent to sharing information with third parties, such as for shipping, social media widgets, or login integrations.
・Affiliates or Corporate Group Companies: For internal sharing.
・Business Transactions or Legal Obligations: In connection with mergers, bankruptcy, enforcement of policies, or to protect our rights, the Service, and the rights of users or others.
Relationship with Shopify
The Service is hosted by Shopify, which collects and processes personal information about your access and use of the Service to provide and improve it. Information submitted to the Service may be transmitted and shared with Shopify and third parties located outside your country of residence for the purpose of providing and improving the Service. Shopify may use this information as part of enhanced features to protect, expand, and improve our business. Shopify is responsible for processing your personal information in this context and for handling requests regarding your rights in relation to that processing. For details on how Shopify uses your information and your rights, see the Shopify Privacy Policy.
External Websites and Links
The Service may contain links to websites or platforms operated by third parties. If you follow these links, please review the privacy, security, and terms of such sites. We are not responsible for the accuracy, completeness, or reliability of content on these external sites. Information you provide on public or semi-public platforms may be visible to other users of the Service or the external platform. Linking does not imply endorsement unless explicitly stated.
Children’s Data
The Service is not intended for children, and we do not knowingly collect personal information from minors. If a child provides personal information, parents or guardians may contact us to request deletion. As of the effective date of this Privacy Policy, we have no actual knowledge of sharing or selling personal information of individuals under 16 as defined by applicable law.
Data Security and Retention
No security measures are perfect; we cannot guarantee “perfect security,” and information may not be secure during transmission. Avoid using insecure channels for sensitive information.
The retention period of personal information depends on factors such as account maintenance, Service provision, legal obligations, dispute resolution, and enforcement of applicable contracts and policies.
Your Rights and Choices
Depending on your location, you may have rights regarding your personal information, which may include:
・Access: Request access to your personal information held by us.
・Deletion: Request deletion of your personal information.
・Correction: Request correction of your personal information.
・Data Portability: Request a copy of your personal information or transfer it to another service under certain conditions.
・Communication Preferences: You may unsubscribe from promotional emails at any time using the provided link. Critical service emails may still be sent.
You can exercise these rights via the Service or by contacting us. For details regarding Shopify’s processing of your data, visit https://privacy.shopify.com/en. Exercising these rights will not result in adverse treatment. Verification may be required before processing requests, and you may designate an authorized agent under applicable law.
Complaints
If you have concerns regarding our handling of personal information, contact us. Depending on your location, you may also have rights to challenge our decisions or file a complaint with your local data protection authority.
International Transfer
Your personal information may be transferred, stored, or processed outside your country. For transfers outside the European Economic Area (EEA) or the UK, we rely on recognized transfer mechanisms, such as the EU Standard Contractual Clauses, unless the destination country has an adequate level of protection.
Changes to This Privacy Policy
We may update this Privacy Policy for operational, legal, or regulatory reasons. The revised Privacy Policy will be posted on this website with the updated “Last Updated” date, and notifications may be provided as required by law.
Contact Information
For questions regarding our privacy practices, this Privacy Policy, or to exercise your rights, please contact us by phone or email at stirofficialstore@gmail.com, or by mail at:
4-16-13 Koyama, Nerima-ku, JP-13, 176-0022, Japan
